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How kota88 Handles Your Personal Information

Your account data — from login details to wallet transactions via DANA, OVO, and GoPay — is handled with clear purpose and your control in mind.

Account Data ProtectionWallet Privacy — DANA, OVO, GoPayYour Rights & AccessCookie ControlsData Retention Policy
kota88 How kota88 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

Team online

Live Chat

Open the chat icon from any page on kota88 to reach our support team directly. For account data or privacy questions, ask to be connected to the account team.

Email Support

Send your data request or privacy concern to our support address listed in your account settings. Include your registered username so we can locate your record quickly.

Account Settings

Some data changes — like updating your phone number or linked GoPay wallet — can be handled directly from your account profile without contacting support at all.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Account Security

Your account is protected by password hashing and session tokens that expire on logout. OTP verification applies when logging in from a new device or browser, keeping your access path secure.

Cookie Use

We use session cookies to keep you logged in across pages and analytics cookies to see how the lobby performs on mobile. You can manage cookie preferences from your browser settings at any time.

Retention and Deletion

Active account data is kept for the life of your account. If you request deletion, we remove your personal details within the period required by applicable law, retaining only what regulation requires us to hold.

Requesting Changes

To correct, export, or delete your data, contact us via live chat or email from your registered address. We aim to respond to all data requests within a reasonable period under the rules of your eligible region.

Common Questions About Your Privacy at kota88

If something isn't covered below, reach out through live chat or email — our account team handles data and privacy questions directly alongside general support.

We collect your name, contact details, and the payment method you register — such as your DANA or OVO account number. Device and session data is also logged to secure your login and improve lobby performance on mobile.

We share only what's needed to process your transactions with payment providers like DANA, OVO, and GoPay. We do not sell personal data. No marketing or analytics third party receives your financial details.

Your data is retained while your account is active. After a deletion request, we remove personal details within the period local regulation allows, keeping only what we are required to hold under applicable rules.

Contact us via live chat on kota88 or email from your registered address. Include your username. We handle access and deletion requests in line with the data rights available in your eligible region.

Yes — session cookies keep your login active, and analytics cookies help us see how pages load on your phone. You can manage or block cookies through your browser settings; some features may behave differently if you do.

Wallet identifiers linked to your transactions are retained only for the period required by financial regulations in your region. After that window, they are removed from active records as part of your account deletion.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.